FAQ

Frequently asked Questions

Drive2Ride is an accessible and assisted transport service designed for people with disability, elderly passengers, carers, families, support coordinators, and community service providers. We help passengers travel safely to appointments, therapy, work, education, community activities, shopping, and daily living needs.

FAQ

Frequently asked Questions

What is Drive2Ride?

Who can use Drive2Ride?

How does the Drive2Ride website work

What types of trips can I book?

Does Drive2Ride offer wheelchair accessible transport?

Are Drive2Ride drivers trained?

Can I add special passenger notes?

Does Drive2Ride provide real time tracking?

Is Drive2Ride available in Canberra and the ACT?

Can organisations partner with Drive2Ride?

Can I become a Drive2Ride driver partner?

What if I need to cancel my ride or my plans change?

What should I include when booking?

How can I trust the people I ride with?

What should I do if I encounter a problem during a ride?

Can I offer or search for rides for specific events or destinations?